Toyota of Lincolnwood FAQs - Your Professional Toyota Dealership
Toyota of Lincolnwood – General Dealership FAQs
Find clear, helpful answers to the most common questions about our dealership, services, inventory, and financing options. This FAQ page is designed to support drivers throughout Lincolnwood, Skokie, Evanston, Niles, and the surrounding Chicagoland communities.
Whether you're shopping for a new Toyota, browsing pre-owned options, scheduling service, or exploring your financing choices, the team at Toyota of Lincolnwood is here to help every step of the way.
- Sales & Inventory: Availability, test drives, and new/used Toyota information.
- Service & Parts: Maintenance, repairs, diagnostics, and genuine Toyota parts.
- Financing: Lease terms, loan options, payments, and trade-in support.
If you don’t see your question listed, feel free to contact us and our team will respond quickly.
Q: What types of vehicles does Toyota of Lincolnwood sell?
We offer a complete lineup of new Toyota vehicles along with a wide variety of pre-owned options from many different manufacturers. Whether you’re looking for a fuel-efficient sedan, a family SUV, a versatile hybrid, or a reliable truck, we have something for every lifestyle and budget.
Our inventory is updated regularly, so you’ll always find the latest Toyota models as well as affordable pre-owned and certified options. Browse online or visit our Lincolnwood showroom to explore what’s available today.
Searching for something specific? Our team can help locate it through our Chicago-area dealer network or assist with a custom factory order.
Q: Do you offer test drives for new and used Toyota vehicles?
Yes! You’re welcome to test drive any new Toyota or pre-owned vehicle on our lot. Scheduling an appointment ensures the best availability, but walk-ins are welcome depending on inventory.
- Walk-ins welcome: Based on current vehicle availability
- Appointments recommended: Secure your preferred time
Q: Do you sell used vehicles that aren’t Toyota models?
Absolutely. Our pre-owned inventory includes a wide range of makes and models, from compact sedans to full-size SUVs. Every used vehicle is inspected for quality, safety, and reliability.
If you're hunting for a particular make or model, we can search local auctions and partner dealerships throughout Skokie, Evanston, and the greater Chicago area.
- Wide used inventory: Multiple brands and body styles
- Toyota Certified Used Vehicles: Warranty-backed, low mileage, and rigorously inspected
Ask about Toyota Certified models for added benefits like warranty coverage and roadside assistance.
Q: Can I trade in my current vehicle?
Yes! Toyota of Lincolnwood accepts trade-ins of most makes and models. You can apply your vehicle’s trade-in value toward a new or pre-owned purchase.
Start online using our trade-in estimator. After that, bring your vehicle in for an in-person appraisal so we can provide a final offer.
- Free appraisal: Online or in-store
- Competitive trade values: Based on condition, market trends, and demand
If you still owe money on your trade-in, we’ll work directly with your lender to process the payoff.
Q: What warranties come with a new Toyota?
New Toyota models include excellent warranty coverage and hybrid-specific protection for eligible vehicles.
- Basic Warranty: 3-year/36,000-mile
- Powertrain Warranty: 5-year/60,000-mile
- Hybrid Battery Warranty: Up to 10-year/150,000-mile (varies by model)
- Roadside Assistance: 2-year/unlimited miles
Q: What are the Sales and Service hours?
Our Sales Department is open Monday–Friday 9:00am–8:00pm, Saturday 9:00am–6:00pm, and closed Sunday. Our Service Department is open Monday–Friday 7:00am–7:00pm, Saturday 8:00am–5:00pm, and closed Sunday.
Q: What payment methods do you accept?
We offer several convenient payment options for deposits, service bills, and vehicle purchases. Our finance team is happy to explain any details and answer questions.
You can choose from traditional payment methods, dealership financing arrangements, and online payment options.
Q: What is your return or exchange policy on vehicle purchases?
Vehicle purchases are typically final, but we want you to be confident and satisfied with your choice. If a concern arises, contact us and we’ll work with you on possible solutions, including the option to trade into a different vehicle.
For service visits, we stand behind our work—if anything doesn’t feel right after a repair, let us know and we’ll address it promptly.
Q: Do you offer discounts for military members or first responders?
Yes. Toyota provides special offers for eligible military members and recent college graduates. This typically includes a $500 rebate on select new Toyota models.
Contact Toyota of Lincolnwood for the most current eligibility details and program requirements.
Q: How do I schedule service at Toyota of Lincolnwood?
You can schedule service online or by calling our service team. Simply choose your services, select a date, and you’ll receive confirmation.
- Online scheduling: Fast and convenient
- By phone: Speak directly with our service advisors
- Service updates: Receive confirmations and notifications
Q: Do you work with all credit types for financing?
Yes. Our finance team works with a wide range of lenders to accommodate buyers with all types of credit backgrounds—including first-time buyers and those rebuilding credit.
- Competitive lenders: Multiple loan and lease options
- Flexible terms: Programs designed for a variety of budgets
You can also apply online anytime through our secure finance application.
Q: What makes Toyota of Lincolnwood different from other dealerships?
We’re committed to delivering a transparent, customer-first experience for drivers in Lincolnwood and nearby communities. From sales and service to financing and trade-ins, our goal is to make every step clear, comfortable, and stress-free.
Many of our customers have trusted us for years. Come experience the Toyota of Lincolnwood difference yourself.
- Toyota-trained experts: Knowledgeable sales and service staff
- Honest processes: Fair pricing, clear financing, accurate trade-in evaluations
- Local commitment: Proud supporters of local events and community programs
We look forward to helping you with all your automotive needs at Toyota of Lincolnwood.