Toyota of Lincolnwood Service Frequently Asked Questions

You can book your appointment online or call our service department directly. Choose the date, time, and services you need, and we’ll send your confirmation.

• Online: Select the “Schedule Service” link
• Phone: Call the number on our contact page
• Confirmation: Provided via text or phone

While we do not offer full Pickup & Delivery, we provide a local shuttle service for customers during their service visit, as well as rideshare credits.

Your advisor will confirm shuttle availability and timing based on your location.

• Convenient: Available for many nearby communities
• Updates: Provided via text or call
• Availability: Based on distance and scheduling volume

Toyota of Lincolnwood also provides a $20 credit toward rideshare services when you schedule a major repair with us.

Our service hours at Toyota of Lincolnwood are: Monday – Friday 7:00am – 7:00pm, Saturday 8:00am – 5:00pm, and is Closed on Sunday.

Holiday hours may vary. Call ahead to confirm availability.

Service duration depends on the type of maintenance or repair and whether parts are in stock. Your advisor will give an estimate at check-in and keep you updated.

If you are working with a tight schedule, ask about shuttle services or early-drop options.

• Diagnosis first: Complex repairs require inspection
• Parts availability: Special orders may extend timing
• Updates: Sent by call or text

Yes. Enjoy our comfortable customer lounge with Wi-Fi, or use our local shuttle to get to work or home while service is completed.

Let us know your preference during scheduling so we can accommodate you.

• Waiting area: Clean, comfortable seating with Wi-Fi
• Shuttle: Local transportation when available
• Transportation help: Ask your advisor about support options, along with if you may qualify for any rideshare credits

Loaner vehicles are limited and depend on the type and duration of your repair. Contact our service department to check availability.

Shuttle service is also available for qualifying visits.

Yes. Our technicians are Toyota-trained and stay up to date with Toyota diagnostic tools and repair systems.

• Factory training: Toyota-specific systems and diagnostics
• Ongoing education: Frequent training updates
• Quality assurance: Genuine Toyota OEM parts

Toyota recommends maintenance every 5,000 miles or six months, depending on driving conditions.

Your owner’s manual provides the official maintenance schedule for your specific model and engine type.

Yes. Our Toyota of Lincolnwood service center offers multi-point inspections, as it is a standard part of the routine maintenance offerings. Appointments are recommended for faster service.

Yes. You can call our service team to reschedule or cancel anytime. We’ll help find a time that works best for you.

• Phone first: Quickest way to make changes
• Parts note: Special-order parts may affect timing
• Confirmation: Updated details sent via call or text

Your service advisor will keep you updated by call or text from start to finish.

• Preferred contact: Choose call or text
• Updates include: Estimates, approvals, repair progress, and completion
• Questions: Contact us anytime during business hours

Yes. We offer ongoing specials for popular Toyota maintenance services, parts, tire price matches, and even rideshare credits.

• Save: Offers on brakes, tires, oil changes, and more
• Easy to redeem: Show the offer at check-in
• Where: Service Specials

Yes. All repairs at Toyota of Lincolnwood use Toyota OEM parts designed specifically for your vehicle.

OEM components ensure proper fit and long-lasting reliability for Toyota models.

You can also order parts through our Parts Department page.

Yes. We service all Toyota models regardless of where they were purchased, and we also work on many other makes and models.

• Toyota specialists: Certified training and diagnostic tools
• Routine maintenance: Available for most makes
• Confirmation: Call with your VIN and service needs

Reach out to our service team if you want to know if we can service your specific vehicle, and we'll be sure to get back to you promptly.